UK & Ireland
Our National Express business in the UK and Ireland has five areas of activity, scheduled coach, bus services in the West Midlands, corporate and private hire, our Touromo leisure travel brand, and services in Ireland.
Revenue in 2022
National Express operates both bus and coach services in the UK.
In bus, National Express is the market leader in the West Midlands – the largest urban bus market outside of London.
In coach, we are the largest operator of scheduled coach services in the UK, operating high frequency services across the country.
We also deliver holidays and day trips by coach under the Touromo brand.
We operate non-scheduled coach operations under one brand – National Express Transport Solutions (NXTS) – serving the fragmented commuter, corporate shuttle, private hire and accessible transport markets.
National Express Ireland currently operates Dublin Express with plans to expand the services it provides.
National Express is the largest operator of scheduled coach services in the UK, operating high frequency services across the country using our fleet of iconic white coaches.
National Express is the market leader in the West Midlands - the largest urban bus market outside of London. Services are operated from nine garages across the region. In addition we run urban bus services in the city of Coventry - as National Express Coventry.
National Express Transport Solutions (NXTS) was formed in July 2020, bringing together two leading UK coach hire brands - Lucketts Group and The Kings Ferry Group.
NXTS offers a comprehensive range of transport solutions for all types of requirements, from the private hire for leisure and events, through to corporate travel solutions, commuter services, and employee shuttles. The business also provides accessible transport services.
The business has a strong operational presences in the South and South East of England and the West Midlands, with a platform of partner operators across the UK which can deliver a consistent level of service nationally.
The business continues to operate using a number of well-established local brands.
- Clarkes of London
- Coliseum Coaches
- Lucketts Travel
- Mortons Travel
- Solent Coaches
- Stewarts Coaches
- The Kings Ferry
- Woods Coaches
- Worthing Coaches
Touromo is a new name in coach holidays, offering high-quality, hassle-free travel. Each one of the holidays and trips is carefully designed by our travel experts to offer a wonderful experience, every step of the way.
Touromo builds upon the decades of expertise and success of established coach holiday businesses which were part of the National Express UK business.
National Express Ireland entered the Irish market in March 2020 with a plan to play a major role in Ireland’s public transport sector.
Our first major service offering is Dublin Express, which has become established as the largest operator of high frequency shuttle services between Dublin Airport and Dublin City.
Our plan is to continue to build on the success of Dublin Express with more services from the airport to other Dublin locations and intercity destinations. The first phase of this was the 784 route from the airport to the south of the city, which launched in April 2022.
We have continued to expand in 2023, with the launch of a new route between Belfast, Dublin Airport and Dublin, offering frequent, direct services between the cities on a brand new, state-of-the-art fleet of luxury coaches.
We aim to continue to build on this progress and develop new routes throughout Ireland providing a high quality, efficient and sustainable mode of transport for all of our customers.