According to Alsa’s latest Sustainability Report: Territorial cohesion and commitment to people, the main pillars of Alsa’s social contribution

• Its long-haul and regional services network serves 5,229 locations and provides service to 3,400 destinations

• 91% of the 14,000 people employed in Spain have a permanent contract

• In 2025, the company made a tax contribution of €230.3 million

Alsa has recently published its Sustainability Report, highlighting the impact generated by the company’s activities over the past year across the three key areas of sustainability: Environmental, Social and Governance (ESG). The report also provides key figures illustrating the company’s social and economic contribution.

Highlights include the contribution made by the company to the country’s territorial cohesion and connectivity, serving 5,229 towns and cities, providing connections to 3,400 destinations through its long-haul and regional services network. It serves 17 autonomous regions and operates 46 urban and metropolitan services in Spain, making it the leading sustainable public transport operator.

In terms of employment, the report reflects the company’s commitment to its people through the creation of stable, high-quality jobs, with 91% of its 14,000 employees in Spain on permanent contracts.

The report also highlights a 15% increase in female drivers registered over the last year, thanks to the “Sumando Conductoras” (hiring female drivers) programme. Alsa has continued to strengthen its equality, diversity and inclusion policies. Key highlights included the recruitment of 273 people with disabilities and the implementation of 99 EFR work-life balance measures in 2025.

The 2025 social impact overview is complemented by the company’s economic contribution, with key figures including: the engagement of more than 12,000 different suppliers, 97% of which are based in Spain; €572.7 million paid in salaries; €183.5 million in Social Security contributions; €132.1 million allocated to investment; and a tax contribution of €230.3 million in taxes and levies.

ESG PERFORMANCE

The safety policies implemented by Alsa – recognised last year with the “Ponle Freno” Award for Innovation in Road Safety, awarded by Atresmedia and the AXA Foundation– achieved a 69% reduction in accident severity since 2019.

Customers still value the quality of the services provided by the company, which obtained a Customer Satisfaction Index (CSI) of 8.25 points.

From the environmental point of view, Alsa continued making progress in the decarbonisation of its operations, with a reduction of direct Greenhouse Emissions by 18% compared to 2015, and leading the transition to green fleets, with 43.3% of urban and metropolitan services operating in Spain being eco or zero emission vehicles.

Of particular note are the efforts made in 2025 to electrify the fleet and introduce advanced biofuels, which made it possible to avoid more than 19,200 tonnes of CO₂ emissions in just one year. The company’s planned fleet renewal and biofuel introduction initiatives will enable it to achieve, by 2030, a 27% reduction in emissions from urban operations and a 26% reduction in emissions from long-haul operations, compared with 2025.

2025 MILESTONES

Last year, the company successfully consolidated its growth, international expansion and diversification. Some of the milestones to be highlighted are the following: In Spain, key highlights included the award of the contract to operate the entire public transport network on the island of Ibiza; internationally, the Qiddiya contract in Saudi Arabia; and sustained growth in business diversification into new areas, notably through the award of new medical transport contracts and the launch of new rail services, such as the Expreso de Canfranc.

Alsa is a leading operator of sustainable, multi-modal and connected mobility in the Spanish sector of passenger transport services by road. In addition to Spain, the company operates in Morocco, Portugal, France, Switzerland, Saudi Arabia, the United Kingdom and Ireland. Last year, more than 640 million passengers used its services, which were operated by a fleet of more than 7,300 vehicles.

Access the full report here